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Shipping Policy

Courier Post:

Shop Snooze uses Courier Post and our parcels are sent on overnight delivery, however, please allow up to 3 working days for potential courier delays and stock availability.

Shipping is $6 for small items and $8-$10 for larger items including rural delivery - the shipping cost will be calculated at the checkout. On average, the cost of delivery is higher for each individual delivery however, the excess is payable by Shop Snooze.

Free Shipping for NZ orders $180.00 and over, mainland NZ only. We cannot ship to Great Barrier Island without an additional surcharge. Please email us for a quote.

Once your order has been completed (the payment has cleared and your order is packaged), you will be sent an automated email from our courier service when they have collected your order (please check your spam if you haven’t received it). You will receive another email prior to delivery, and then again when your item has been delivered. 

International Shipping:

For Australia, the flat rate is $15.00 tracked. The standard delivery time for Australia is 3-10 working days. Delivery time for International deliveries to Australia is generally 3-10 working days, but recently we have been experiencing longer delivery times.

Shop Snooze is not liable for any international customs/duty/import taxes and fees. Please note if your item is sent back to us for reasons out of our control then shipping is non refundable. 

Delivery times:

Packages to urban areas are often delivered on an overnight service, provided the items ordered are in stock and your order is placed before 2.30pm.

We aim to have your package out to you 1-2 working days after you have ordered it.  However please allow 3 working days for delivery, as this covers busier times, items out of stock for a day or two and busy times with the courier companies.  We will contact you if the item you have ordered is out of stock.

Our standard delivery service is signature required. Please make the necessary notes if you wish the courier to leave your parcel in a safe and secure area at your given address.

International tracked: 

Australia - 3-10 working days.

Other Countries - please enquire before purchasing.

Rural delivery:

Having lived rurally and experienced frustrations with Rural Shipping surcharges, we made the decision to not pass on the additional charge that we are charged for delivering to rural delivery addresses. However, please allow an additional 2-4 days for delivery if you are rural.

Packaging and Recycling:

We use a mixture of Compostable and Biodegradable satchels, please dispose of these thoughtfully.

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